Chip Mong shopping mall encourages customers to buy online
The Chip Mong shopping mall has introduced online shopping to reduce the amount of people making direct purchases at the mall. The shopping mall will continue to offer its direct sales services to customers.
Thai Huot Trading Co Ltd and Supermarket, which operates four locations in the capital, stated on Facebook on April 20 that they provide free delivery on orders placed from 9am to 4pm.
Other stores have had to shut down their delivery services, including Lucky Supermarket and Super Duper Supermarket, although both remain open to in-person shopping under strict safety protocols. According to Chip Mong management, the decision to launch a digital marketplace was a response to changes in consumer shopping attitudes and market needs.
Chip Mong is partnering with Bloc, Nham24, Grab, Muuve and Foodpanda for deliveries. Customers can purchase Chip Mong products directly from the delivery apps.
Chief Executive Officer of Bloc Khy Tykea said payments can be made with cash or by Visa or Mastercard. He said delivery fees via Bloc depend on the distance of the destination from the store and range from $ 0.50 to $10.
FES can consider offering similar benefits where customers can enjoy free delivery on orders above a certain amount and flexible payment where they can choose to pay by cash or card. This effort will increase customer satisfaction and bring more new shoppers to its platform.